Following my post yesterday, Ian Dunmore at Public Sector Forums passed on a link to some documentation that the folks in Medway put together with guidelines for how to build accessible sites.
Whilst I was looking at their site, I found that they have over 100 online forms available – that’s some total – and they’re not online PDFs but interactive forms (they look like they’re built using a common tool, perhaps x-forms based or similar). You know that the problem is cracked when you see that you can report, online, incidences of “dog fouling”. Once you’re at that level, you must have done all of the hard stuff.
The Office of the e-Envoy also has guidelines for building sites, including taking care of accessibility.
