The importance of e-government

Mark Forman referred me to this note from George W the other day. Key line for me …

Our success depends on agencies working as a team across traditional boundaries to better serve the American people, focusing on citizens rather than individual agency needs

Mark can rightly use that as a pretty big stick for any department or agency that doesn’t want to play the right game. A useful tool to be able to say (my words), “Now, which bit of this memo don’t you understand? Would you like me to ask the President to clarify it for you?” Doubt that there are many people that choose to take up that option.

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